Once you've decided on your perfect ring (congratulations!) the buying process is very simple. If you would like a custom ring, you can find more information on custom designs here. We love creating unique rings, and are very happy to help you realize your dream jewellery!
If you are ready to purchase one of our designs already on the website, there are only a few steps to follow.
From the ring's product page, use the drop down menu to make your selections to customize your ring. This might include metal colour, size, or gemstone.
Add the ring to your cart, and continue to the checkout. Be sure to double check all of the information you enter, especially your contact information and address! If you're planning on surprising your partner, consider shipping the ring to work or a trusted friend rather than your shared home! Enter your payment information and any special instructions to complete the transaction.
Once payment has cleared, production on your ring will begin!
It will take 2-6 weeks for us to handcraft your ring. If you have any questions or concerns, or if you need a rush item, please let us know! We will always do everything we can to accommodate your schedule and are happy to answer all of your questions.
When your ring is completed, it will be shipped along with any applicable appraisal (included for rings valued at $800 CAD or higher) via DHL Express or Purolator Express. Once your ring is in the mail, we will provide you with your tracking number so you can monitor its progress until it arrives.
From there, it's all you! Take your partner out for the most romantic dinner of their life and pop the question, or surprise your them over breakfast—whatever you do with your ring, we hope it plays out better than you've ever dreamed!
Be sure to check our aftercare section for details on having your ring sized, insured, and cleaned.