PLEASE NOTE: that each jewelry item will have both a production timeline and a shipping timeline. Be sure to factor in both when planning your dates. See below for more details.

Engagement Rings

Customize Your Ring

If any of our ring designs are close to what you are looking for, though not exactly, we would be happy to work with you to modify the ring design to suit your needs. In most of our ring listings, we offer a selection of centre stone options. However, if there is a specific stone you are after, we would be glad to source the perfect stone for you. Please contact us at hello@evorden.com with your ideas, and we will see what we can do!

Naturally Occurring Gemstones:

Each natural gemstone that we source is unique! As with all naturally occurring gemstones, variations in colour and clarity are fully expected—and exactly what makes each stone so distinctly its own. The stone(s) pictured are the reference we use when sourcing. However, if you have a particular shade in mind, reach out and our team would love to work with you to select the perfect stone for your ring.

Engraving

Engraving is available for most of our rings, depending on the width of the band. There is a 12 character limit on engraving. If you are interested in a custom font or a custom engraving design, please send us an email at hello@evorden.com

Production Timeline, Shipping, Import Duties

Production Timeline

Your made-to-order engagement ring will be completed within 6-8 weeks (longer for custom orders) after payment has cleared, the design has been finalized, and a centre stone has been chosen. Please contact us at hello@evorden.com for rush production or shipping and we will do our best to have your ring ready before your big proposal plans—3-6 weeks turnaround time is often possible with an added rush production fee. Feel free to let us know if you have any questions or request a quote. 

Our platinum engagement ring production timeline is 10-12 weeks. We currently are unable to rush platinum orders.

Shipping

Shipping is $60 within Canada/USA, and $85 to anywhere else in the world. When your ring is ready, it will ship via insured express post (Purolator 1-3 business days within Canada; DHL 2-7 business days for USA/international pending customs clearance); insured coverage of the ring while shipping is included. The ring will be shipped to the address provided during checkout. Rings are placed in an Evorden ring box. The ring box is packaged inside a white box, which is then placed in a secure box for shipping. Tracking information will be provided once the ring is on its way! 

USA/International Shipping & Import Duties

Please note that all countries will charge import duties/taxes on goods made and purchased abroad, (i.e. outside of Canada). The total tariff will be based on the declared value of your purchase which we are required to include with your shipping documents. The tax rate imposed on packages varies from country to country and it is the sole responsibility of the buyer to gather this information and budget accordingly. Outstanding duties will be brokered and charged via DHL when your package arrives at customs in your country. The duties must be paid in full before your shipment is allowed to clear customs for delivery to its final destination.

Exchange & Return Policy

All engagement rings are custom made-to-order and are therefore non-exchangeable and non-refundable. See our Manufacturer's Warranty here.

 

Wedding Bands

Customize Your Ring

If any of our ring designs are close to what you are looking for, though not exactly, we would be happy to work with you to modify the ring design to suit your needs. As well, in most of our ring listings, we offer a selection band widths, finishes, and curvatures. However, if there is a specific customization you are after, we would be glad to make this happen for you. Please contact us at hello@evorden.com with your ideas, and we will see what we can do!

Engraving

Engraving is available for most of our rings, depending on the width of the band. There is a 12 character limit on engraving. If you are interested in a custom font or a custom engraving design, please send us an email at hello@evorden.com

Production Timeline, Shipping, Import Duties

Your made-to-order wedding band will be completed within 4-6 weeks (longer for custom orders) after payment has cleared, and the design has been finalized. Please contact us for rush production inquiries. Our platinum wedding band timeline is 8-10 weeks. We currently are unable to rush platinum orders.

Shipping is $60 within Canada/USA, and $85 to anywhere else in the world. When your ring is ready, it will ship via insured express post (Purolator 1-3 business days within Canada; DHL 2-7 business days for USA/international pending customs clearance); insured coverage of the ring while shipping is included. The ring will be shipped to the address provided during checkout. Rings are placed in an Evorden ring box. The ring box is packaged inside a white box, which is then placed in a secure box for shipping. Tracking information will be provided once the ring is on its way! 

USA/International Shipping & Import Duties

Please note that all countries will charge import duties/taxes on goods made and purchased abroad, (i.e. outside of Canada). The total tariff will be based on the declared value of your purchase which we are required to include with your shipping documents. The tax rate imposed on packages varies from country to country and it is the sole responsibility of the buyer to gather this information and budget accordingly. Outstanding duties will be brokered and charged via DHL when your package arrives at customs in your country. The duties must be paid in full before your shipment is allowed to clear customs for delivery to its final destination.

Exchange & Return Policy

All wedding bands are custom made-to-order and are therefore non-exchangeable and non-refundable. See our Manufacturer's Warranty here.

 

 

Vintage Rings

Engraving

Engraving is available for most of our rings, depending on the width of the band. There is a 12 character limit on engraving. If you are interested in a custom font or a custom engraving design, please send us an email at hello@evorden.com

Resizing Production Timeline, Shipping, Import Duties

Vintage ring resizing production timeline is approximately 2 weeks. The ring will be shipped to the address provided during checkout. Rings are placed in a standard ring box. The ring box is packaged inside a white box, which is then placed in a secure box for shipping. Shipping is $60 within Canada/USA, and $85 to anywhere else in the world. When your ring is ready, it will ship via insured express post (Purolator 1-3 business days within Canada; DHL 2-7 business days for USA/international pending customs clearance); insured coverage of the ring while shipping is included. Tracking information will be provided once the ring is on its way! 

USA/International Shipping & Import Duties

Please note that all countries will charge import duties/taxes on goods made and purchased abroad, (i.e. outside of Canada). The total tariff will be based on the declared value of your purchase which we are required to include with your shipping documents. The tax rate imposed on packages varies from country to country and it is the sole responsibility of the buyer to gather this information and budget accordingly. Outstanding duties will be brokered and charged via DHL when your package arrives at customs in your country. The duties must be paid in full before your shipment is allowed to clear customs for delivery to its final destination.

Exchange & Return Policy

Our warranty policy applies exclusively to items manufactured by Evorden. Vintage and antique jewellery is exempt from warranty. All vintage fine jewellery is final sale, non-exchangeable and non-refundable.

 

 

Vintage Everyday 

Shipping, Import Duties

Vintage Fine Jewellery will be shipped out within 1-2 weeks.

Shipping within Canada: Canada Post Tracked (4-10 business days, $25), or Purolator Express (1-3 business days, $45).

Shipping to USA: Pending customs clearance, Canada Post Tracked (4-10 business days, $25), or DHL Express (1-3 business days, $45).

Shipping Internationally: Pending customs clearance, Canada Post Tracked (5-20 business days, $30), or DHL Express (2-10 business days, $80).

Insured coverage while shipping is included. Tracking information will be provided once the ring is on its way! 

USA/International Shipping & Import Duties

Please note that all countries will charge import duties/taxes on goods made and purchased abroad, (i.e. outside of Canada). The total tariff will be based on the declared value of your purchase which we are required to include with your shipping documents. The tax rate imposed on packages varies from country to country and it is the sole responsibility of the buyer to gather this information and budget accordingly. Outstanding duties will be brokered and charged via DHL when your package arrives at customs in your country. The duties must be paid in full before your shipment is allowed to clear customs for delivery to its final destination.

Exchange & Return Policy

Our warranty policy applies exclusively to items manufactured by Evorden. Vintage and antique jewellery is exempt from warranty. All vintage fine jewellery is final sale, non-exchangeable and non-refundable.

 

 

Everyday Collection 

Production Timeline, Shipping, Import Duties

The made-to-order Everyday Fine Jewellery production timeline is 3-4 weeks.

Shipping within Canada: Canada Post Tracked (4-10 business days, $25), or Purolator Express (1-3 business days, $45).

Shipping to USA: Pending customs clearance, Canada Post Tracked (4-10 business days, $25), or DHL Express (1-3 business days, $45).

Shipping Internationally: Pending customs clearance, Canada Post Tracked (5-20 business days, $30), or DHL Express (2-10 business days, $80).

Insured coverage while shipping is included. Tracking information will be provided once the ring is on its way! 

USA/International Shipping & Import Duties

Please note that all countries will charge import duties/taxes on goods made and purchased abroad, (i.e. outside of Canada). The total tariff will be based on the declared value of your purchase which we are required to include with your shipping documents. The tax rate imposed on packages varies from country to country and it is the sole responsibility of the buyer to gather this information and budget accordingly. Outstanding duties will be brokered and charged via DHL when your package arrives at customs in your country. The duties must be paid in full before your shipment is allowed to clear customs for delivery to its final destination.

Exchange & Return Policy

Everyday Evorden collection pieces (excluding earrings) are eligible for exchange within 14-days of receiving them. Costs for exchange via shipping are to be paid by the customer. All earrings are final sale, non-exchangeable and non-refundable.

 

 

Wax Models

Production Timeline & Shipping

The production timeline for wax models is 1-2 weeks. Enjoy flat-rate shipping of $15 within Canada/USA and international orders via Canada Post Tracked Small Packet. Once your wax ring is ready, domestic shipping will take 4-8 business days, while international shipping will take 6-10 business days.

Exchange & Return Policy

All 3D Wax Model rings are made-to-order, which means they are non-exchangeable and non-refundable. Should you need an additional 3D Wax Model, this will incur an extra charge.

Cleaning Products

Production Timeline & Shipping

Your order will be fulfilled within 1-2 business days. Enjoy flat-rate shipping of $15 within Canada/USA and international orders via Canada Post Tracked Small Packet. Once your order is ready, domestic shipping will take 4-8 business days, while international shipping will take 6-10 business days.

Exchange & Return Policy

All cleaning products and bundles are final sale, non-exchangeable, and non-refundable.

Defective & Damaged Products:

If by any chance there is something wrong with your ring, or it was damaged during transit, please contact us with your name, transaction ID, and a description of the problem. We will do everything we can get the issue resolved in a timely manner to ensure that you are happy with your purchase! If in doubt, reach out!

Additional Policies

Evorden graphics, patterns and designs are the exclusive property of Evorden. Any replication or reproduction of Evorden products or design may well constitute a misappropriation of Evorden intellectual property, and we will promptly pursue legal action without exception. There are no exceptions to this rule.